Log in to MyHeadland – your new customer portal
Whether you’re after a machine, spare part, power tool, or need to book a service call Headland will help you find the right solution in a timely manner.
Fill out the form below and the relevant expert will be in touch with you shortly.
MyHeadland is Headland’s secure online customer portal, created to make working with us simpler, more transparent and more connected.
Available 24 hours a day, seven days a week, it brings your equipment, software and transactional information together for easier access. From reviewing records to requesting service support, accepting quotations and downloading documents, MyHeadland gives Headland customers across Australia and New Zealand greater control over everyday interactions with us.
MyHeadland is more than a customer portal, it is part of Headland’s ongoing partnership with you.
Developed in phases, each stage is designed to deliver practical value and improve how we work together. What began as a central place to view transactions, equipment, software and support information now offers more ways to interact with Headland online.
New self-service capabilities allow you to request support, follow the progress of service cases, accept eligible quotations and access important documents. Customer feedback will continue to guide how MyHeadland develops, helping us prioritise improvements and introduce features that deliver meaningful value.
“MyHeadland is our new customer platform, designed to deliver an enhanced client experience through greater transparency, value, and insight. As a collaborative portal, it evolves alongside your needs enabling us to work in partnership with you to continually enhance features and deliver meaningful and actionable insights.” – Annaliese Kloé, Chairman of the Board
At its core, MyHeadland gives authorised users clearer access to important information and commonly used functions.
Depending on your access level, you can:
Bringing this information together helps your team find what it needs with fewer steps and less reliance on separate emails or document requests.
Submit a service request through MyHeadland without waiting for standard operating hours. You can provide photos and supporting files to help our service team assess the issue, then follow its progress through a visual status timeline.
Through MyHeadland, you can:
This creates a more informed and connected service experience at every stage.
Eligible parts and consumables quotations can be progressed directly through MyHeadland. Accept online, enter your purchase order number and upload the supporting purchase order document when required.
This streamlined process reduces separate emails and attachments, helping Headland receive the information needed to move your order forward.
Download quotes and tax invoices as PDFs directly from MyHeadland.
Whether you need a document for purchasing, accounts or internal records, authorised users can retrieve it without requesting another copy from Headland. This means less time searching through emails or waiting for documents.
New users can create their own MyHeadland account and submit an access request. Each registration is sent to the organisation’s MyHeadland Administrator for approval, allowing your organisation to control who can access its information.
MyHeadland – Admin
Admin users have access to all functions available to Operations users. They can also:
MyHeadland – Operations
Operations users can access day-to-day information and self-service functions, including:
Quotes, orders and invoices
We’re working on more MyHeadland features, with every improvement shaped by feedback from our customers. By sharing your experience and ideas, you can help us continue building a platform that delivers greater value for your business.
Log in or create your MyHeadland account
For questions or support with MyHeadland, email myheadland@headland.com.au
Whether you’re after a machine, spare part, power tool, or need to book a service call Headland will help you find the right solution in a timely manner.
Fill out the form below and the relevant expert will be in touch with you shortly.
