We provide a comprehensive service package that goes beyond the standard maintenance and repair work. Headland has grown from 26 to 45 staff over the last 3 years and from 2 service managers to 4. Making us possibly the largest independent machine tool service organisation in the southern hemisphere.
Our service-first approach
We are committed to servicing our clients throughout the lifecycle of their technology. Our services extend beyond installation into breakdown support, spare parts, preventative maintenance, software applications & more to keep your manufacturing operation running smoothly.
Our commitment beyond installation
At Headland, the relationship with the client doesn’t end with the installation. We are committed to making sure your manufacturing operation is on schedule and achieving its potential through our service agreements. Our service engineers are highly qualified and experienced professionals. They are all OEM certified and factory trained in the latest technology across Sheet Metal, CNC, Automated Warehouse Storage, Metal Fabrication, Waterjet and Additive Manufacturing. With their expertise and knowledge, they can provide diagnostics, support and machine configuration services to ensure that our customers avoid production downtime and maximize their production capabilities.
Preventive maintenance with big impact
Our preventative maintenance agreements provide peace of mind that your machine will be serviced regularly, reducing the risk of unexpected breakdowns, and keeping downtime to a minimum. By having regular maintenance checks, you can ensure that any potential problems are identified and addressed before they become major issues. This helps to keep your machine running smoothly and efficiently, saving you time and money in the long run.
Nationwide we’re on your side
Nationwide breakdown support is available via phone and onsite visits, providing comprehensive support across hardware and software. Regular servicing and spare parts supply are included in our preventative maintenance agreements, with quick turnaround delivery of spare parts. Our OEM-certified and factory-trained engineers offer on-the-job training for hardware and software applications, as well as relocation and finance options. We also provide a unified 360º view of your account.
We train your operators to become experts.
We can get your operators up to speed on the best ways to use machinery and software to enhance your manufacturing process. We will ensure that your operators are proficient in the use of these tools so that you can take your production to the next level.
Relocating your machinery?
We are here to help with any relocation needs you may have. If you are moving your manufacturing facility and need assistance transporting your technology, our team is here to help. We have the expertise and resources to ensure that your technology is safely and securely transported to its new location.
A new application in mind and don’t know where to start?
We are here to help with any issues you experience from a software standpoint. Our app applications team is dedicated to helping you make the most of your machinery and optimise your production process. We can help you identify inefficiencies and leverage OEM software to ensure that your production runs as smoothly as possible. No matter what your desired application is, we are dedicated to finding a solution that will make it possible.
A committed Service Team
Our knowledgeable and experienced service team is available to help you get up and running as quickly as possible. You can contact us with confidence, knowing that your first call could be the only one required. We understand that in today’s business environment, your business cannot afford to be halted by downtime. That’s why we are here for you – contact us today and get back to business. Find out all the details on our Service page.